April 5th, 2011

Crazy

:: Citibank ::

:: Citibank ::

 

I am glad that Livejournal is back up and running.

The funny thing is – I cannot log onto LJ via my IMAC at home.

Perhaps my home IP address has been marked as a potential avenue

for DOS attacks? I wonder. Anyway, at work yesterday I received a call

From Citibank. “I am pleased inform you that we will be charging you

The annual membership, but in return giving you a free $100 dining voucher.”

This call was in response to my earlier call to Citibank hotline to waive my

Membership fees.

“I do not want any dining voucher,” I retorted.

“I want my annual fee waived,” I said firmly.

“I am afraid that we are unable to do that,” the call operator replied.

“If that is the case, please terminate my credit card with immediate effect.”

“Oh! You could redeem your membership with your points,” she deflected.

“No I do not want to redeem my points for membership.” I was curt.

“I think I have spent enough money on this card, and if I cannot

Get my waiver, I would like to terminate this card immediately and

Give my spending to another bank that appreciates this.”

“I will talk to my manager, please wait a moment,” she hurriedly murmured

A moment later, she returned and said, “Your membership

Has been waived.”

Why must it be so difficult?